Return and Refund Policy

Cancelation policy

No-Cancellation Policy: This applies to pick packages only 

Thank you for choosing our services at THE MADMAN CLUB. We strive to provide the best experience and services possible. As part of our commitment to delivering exceptional customer service, we have implemented a no-cancellation policy to ensure the smooth operation of our business.

1. All sales are final: Once an order is placed and payment is processed, it cannot be canceled or refunded.

2. Agreement to terms: By placing an order on our website, you acknowledge and agree to abide by our no-cancellation policy. It is essential to carefully review and understand the terms before making a purchase.

3. Order modifications: We understand that there may be instances where you need to make changes to your order or shipping details. While we will do our best to accommodate such requests, changes cannot guarantee cancellation or refund.

4. Exceptional circumstances: In rare cases, such as technical issues or errors caused by our website, we may consider canceling an order. However, such exceptions will be determined at our sole discretion.

5. Support and assistance: If you encounter any issues or questions regarding your order or our services, please reach out to our customer support team. We are here to help and provide assistance to the best of our abilities.

Cancellation Policy:

At THE MADMAN CLUB, we understand that sometimes you may need to cancel an order. We strive to provide a flexible cancellation policy to accommodate our customers' needs. Please carefully read our cancellation policy outlined below:

1. Order Cancellation: IN STORE ITEMS ONLY

- Customers can cancel their order within 24 hours after placing it. After this period, the cancellation request may not be processed.

- To cancel an order, customers must contact our customer support team through email or phone provided on our website. Please provide the order number and reason for cancellation in your request.

2. Refund Process:

- If your cancellation request is approved, we will process a refund within 7-10 business days. The refund will be issued using the original payment method for the order.

- Please note that it may take additional time for the refund to reflect in your account, depending on the policies of your financial institution.

3. Non-Cancellable Products or Services:

- Some products or services may not be eligible for cancellation once they have been purchased. These may include customized or personalized items, digital downloads, or perishable goods.

- Any such exceptions to our cancellation policy will be clearly mentioned on the product page or during the purchase process.

4. Order Changes:

- For any requested changes to an order, customers should reach out to our customer support team as soon as possible. While we will make every effort to accommodate order modifications, it is not guaranteed if the order has already been processed or shipped.

5. Return Policy:

- If you are not satisfied with your purchase, please refer to our separate return policy for information on how to initiate a product return.

6. Communication:

- It is important for customers to provide accurate and up-to-date contact information while placing orders. Any cancellation or refund-related communication will be sent to the email address or phone number provided during the order process.

Please note that [Online Store Name] reserves the right to make changes to this cancellation policy at any time without prior notice. It is recommended to review this policy periodically to stay updated with any modifications.

If you have any further questions or concerns regarding our cancellation policy, please feel free to contact our customer support team for assistance.

Please note that failure to receive or open our product or service does not warrant a cancellation or refund. We encourage you to thoroughly review our products or services before making a purchase to ensure they align with your requirements.

By using our website and making a purchase, you are accepting and agreeing to the terms outlined in our no-cancellation policy. We reserve the right to update or modify this policy at any time without prior notice.

Thank you for choosing THE MADMAN CLUB,. We appreciate your understanding and cooperation regarding our no-cancellation policy.